ForuSage Privacy Policy
Last updated August 11, 2025
ForuSage LLC (“ForuSage,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our website, mobile application, and services (collectively, the “Platform”), whether as a Buyer (traveler) or Seller/Guide (content creator).
By using the Platform, you agree to this Privacy Policy. If you do not agree, do not use ForuSage.
1. Who This Policy Applies To
This policy applies to:
- Buyers (users purchasing travel guides)
- Sellers/Guides (users creating and selling guides)
2. Eligibility and Children’s Privacy
You must be 18 years or older to use ForuSage.
We do not knowingly collect or process personal data from individuals under 18. If we discover that someone under 18 has registered, we will immediately delete their account and associated data.
3. Information We Collect
a. Information You Provide:
- Name, email address, and password
- Optional profile details (bio, location, social links)
- Guide content and uploads
- Customer support messages or other user-generated content
b. Payment and Payout Information:
- We use Stripe for payment processing and payouts.
- Stripe collects billing, banking, and tax details directly.
- ForuSage does not store credit card or bank information.
c. Automatically Collected Information:
- IP address and browser/device type
- Location data (e.g., via browser, IP, or LocationIQ API)
- Usage analytics (page views, clicks, search behavior)
- Cookies and similar technologies (see Section 8)
4. How We Use Your Information
We use your information to:
- Operate, maintain, and improve the Platform
- Process transactions and enable payouts
- Recommend guides and sellers
- Analyze usage and improve services
- Respond to customer inquiries
- Enforce our Terms & Conditions
- Comply with legal and regulatory obligations
5. Legal Bases for Processing (for EEA Users)
We process your data under the following legal bases:
- Contractual necessity (e.g., account setup, purchases)
- Legitimate interests (e.g., fraud prevention, analytics)
- Compliance with legal obligations
- Consent (e.g., for marketing or cookies)
6. Your Privacy Rights
a. Under GDPR (EU/EEA Users):
- Right to access, correct, delete your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to file a complaint with your data protection authority
b. Under CCPA (California Residents):
- Right to know what personal data we collect
- Right to request deletion
- Right to opt out of “sale” of personal data (we don’t sell data)
- Right to non-discrimination for exercising privacy rights
To exercise your rights, email us at support@forusage.com. We may require identity verification.
7. Sharing Your Information
We do not sell your personal data. We share it only with:
- Stripe (payments and identity verification)
- LocationIQ (for location-aware services)
- Hosting and analytics services (e.g., AWS or similar providers)
- Authorized contractors or service providers (under confidentiality obligations)
- Legal authorities if required by law or court order
8. Cookie Policy
a. What Are Cookies?
Cookies are small text files stored on your device to improve website functionality and user experience. ForuSage also uses similar technologies like web beacons and local storage.
b. How We Use Cookies:
- Maintain session logins
- Save user preferences (e.g., language, layout)
- Analyze traffic and usage patterns
- Customize content and recommendations
c. Types of Cookies We Use:
- Essential: Required for site functionality (e.g., login)
- Analytics: Helps measure performance (e.g., page views)
- Functionality: Remembers settings and preferences
- Third-Party: Used by services like Stripe or LocationIQ
d. Managing Cookies:
You can control or delete cookies through your browser settings. Note: Some parts of the Platform may not function properly without essential cookies.
To learn more or opt out of third-party tracking, visit:
9. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Satisfy legal, tax, and regulatory requirements
- Resolve disputes or enforce policies
You may request deletion of your account and associated data at any time by contacting support@forusage.com.
10. International Data Transfers
If you access ForuSage from outside the United States, you acknowledge that your data will be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.
We rely on standard contractual clauses and other legal safeguards for cross-border data transfers where required.
11. Security Measures
We take data security seriously and use:
- TLS encryption
- Secure servers hosted in the U.S.
- Access controls and authentication
- Monitoring and threat detection
While no system is perfectly secure, we take reasonable steps to protect your data.
12. Third-Party Links and Services
ForuSage may link to third-party platforms or embed tools (e.g., Stripe, social media).
We are not responsible for their privacy practices. Please review their policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Significant changes will be:
- Posted on this page, and/or
- Emailed to users who have registered accounts
Your continued use of ForuSage after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
ForuSage LLC
Email: support@forusage.com
Website: www.forusage.com